Information Technology to revamp service desk processing
The Office of Information Technology (IT) looks to improve customer relations and service desk operations with the launch of TeamDynamix on June 19.
Read MoreCreate accessible emails with these tips
Accessible content can be used by all members of the Elon University community, including students, faculty and staff with a diverse range of hearing, movement, vision and cognitive abilities. Follow these tips for creating emails and web-based content to more effectively reach diverse audiences.
Read MoreEasily access the internet at other colleges, universities using eduroam
As you may have experienced, connecting to the internet while visiting other colleges and universities can be a challenge. Now, with the help of eduroam, the Office of Information Technology (IT) looks to make the process seamless for Elon faculty, staff, students and visitors.
Read MoreElon IT Decoded: Meet Syretta Oliver
Most days, Campus Technology Support Technician Syretta Oliver is trekking back-and-forth along Elon’s brick walkways to offer solutions and assistance to students, faculty and staff for a variety of technology concerns.
Read MoreElon IT Decoded: Meet Quintin “Q” Brenner
Opening the Schar Center was no small feat. One of the few who knows best is Video Production Engineer Quintin “Q” Brenner. His role in getting the facility’s control room event-ready at the start of the academic year was one of his proudest moments.
Read MoreElon IT Decoded: Meet Cassie Lott
There’s a good chance you haven’t met Systems Administrator Cassie Lott, but odds are, she’s helped you somewhere along the way.
Read MoreVirtual tables at Job and Internship Expo broaden horizons for students
For the fifth consecutive year, Elon Information Technology (IT) supported the Student Professional Development Center by providing “virtual tables” to the Job and Internship Expo. Using the video chat software WebEx, these virtual tables connect potential employers who cannot be physically present with interested students.
Read MoreStefanie Poe receives Acorn Accolade
Stefanie Poe, Campus Technology Support Lead for Elon, is the July recipient of the Acorn Accolade. This award is given to an outstanding member of Elon’s Instructional and Campus Technologies team each month. Stefanie Poe has been an integral part of Elon’s technological development for the past two decades, and continues to push our institution forward while …
Read MoreElon student creates interactive games for children
Peter Traunfeld, a senior Computer Science major, has been researching a way to offer parents a technology that can teach, entertain, and potentially therapeutic benefits to their children. It’s cheap, it can be used at home, and it’s ideal for children that are sensory-seeking. With his own personal code, a Leap Motion sensor, and a Microsoft Kinect, Traunfeld has …
Read MoreMarch Acorn Accolade awarded to programmer Terrance Copling
Terrance Copling received this month’s Acorn Accolade—an award that recognizes Instructional and Campus Technologies (I&CT) employees for their exemplary service to Elon University. Copling has been a programmer in Elon’s Administrative Computing department for nearly three years, and has made significant contributions to several projects. See the full story here.
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