Tips for using Elon’s new service catalog, knowledge base

Posted on: July 1, 2019 | By: Tarah Holland | Filed under: Tech Tips, Service Desk
Person's hands typing on a laptop

With the launch of TeamDynamix, Elon faculty, staff and students have more options when it comes to requesting support. Explore these tips for navigating key features of the new service catalog and knowledge base.

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Tech tips for studying abroad winter term

Posted on: December 10, 2015 | By: Ryan Gay | Filed under: Tech Tips, Service Desk

Many Elon students utilize the winter term to study abroad. When traveling to foreign countries, it’s important to keep a few technology tips in mind to make the most of your experience. Manage your accounts Students should make sure they can access certain accounts, such as email, OnTrack, or Moodle, before leaving the country for an extended …

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Technology tips for new students

Posted on: August 5, 2015 | By: Ryan Gay | Filed under: Tech Tips, Service Desk
techtips

When first arriving on campus for fall semester, freshmen are bombarded with a wide variety of new information and experiences that truly kick off the start of their higher education journey with a bang. It’s easy for freshmen, and even upperclassmen, to put technology needs on the backburner as they adjust to life on a college …

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Tech tips for the winter term

Posted on: January 7, 2015 | By: Ryan Gay | Filed under: Tech Tips, Service Desk

With students arriving on campus for winter term, there are a variety of questions the Technology Service Desk receives in regards to accounts, wireless networking, and other technology needs. Here are some things to keep in mind. Change your password The start of a new semester is the perfect time to change the passwords to your online …

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Tech tips for a successful fall semester

Posted on: September 3, 2014 | By: Ryan Gay | Filed under: Tech Tips, Service Desk

As classes begin for the fall semester, Instructional & Campus Technologies (ICT) have integrated a variety of new changes to technology across campus. Some of these new changes affect returning students, while others affect students both new and old. Here are some things to keep in mind when it comes to making sure your personal …

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Changes to student repair services

Posted on: October 16, 2013 | By: Ryan Gay | Filed under: Service Desk

At the beginning of the Fall 2013 semester, Campus Technology Support (CTS) enacted new support policies for student-owned computers. Moving forward, CTS will focus on supporting the hardware of University-owned machines. However, the Technology Help Desk will remain available to students in need of assistance. Even in those instances where we can’t offer hardware support, …

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It looks like a twister hit the computer lab!

Posted on: October 2, 2013 | By: Ryan Gay | Filed under: Service Desk

Campus Technology Support (CTS) sees itself as a partner with the University community when it comes to the responsible upkeep and general maintenance of computer labs. To strengthen this partnership, CTS has implemented new policies regarding the use of computer labs to help safeguard them from damage.

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