Information Technology to revamp service desk processing
The Office of Information Technology (IT) looks to improve customer relations and service desk operations with the launch of TeamDynamix on June 19.
Read MoreCreate accessible emails with these tips
Accessible content can be used by all members of the Elon University community, including students, faculty and staff with a diverse range of hearing, movement, vision and cognitive abilities. Follow these tips for creating emails and web-based content to more effectively reach diverse audiences.
Read MoreEasily access the internet at other colleges, universities using eduroam
As you may have experienced, connecting to the internet while visiting other colleges and universities can be a challenge. Now, with the help of eduroam, the Office of Information Technology (IT) looks to make the process seamless for Elon faculty, staff, students and visitors.
Read MoreExplore ways Elon faculty utilize Kaltura in class, online
The use of video can be very effective in teaching. Whether for an online course or to enhance in-person instruction, video can promote active learning and keep students engaged. Elon faculty have free access to Kaltura – a video platform that allows instructors to easily create and share videos and screencasts with students.
Read MoreA closer look: New features in Moodle 3.6
On Wednesday, May 29, Moodle will be upgraded to version 3.6 from 3 a.m.-7 a.m. The latest upgrade offers several new features to help you customize your experience, offer feedback on assignments and identify duplicate content. This mandatory Moodle update also will refresh existing features and introduce minor look and feel changes.
Read MoreUnderstanding Elon’s contract management process
When it comes to purchasing at Elon, understanding and following contract management procedures is key to a timely and seamless process.
Read MoreMoodle video series highlights key features to help calculate grades
Calculating grades is a time-consuming process for many instructors, but taking advantage of key grading features in Moodle can help lessen the load.
Read MoreElon IT Decoded: Meet Syretta Oliver
Most days, Campus Technology Support Technician Syretta Oliver is trekking back-and-forth along Elon’s brick walkways to offer solutions and assistance to students, faculty and staff for a variety of technology concerns.
Read MoreElon IT Decoded: Meet Quintin “Q” Brenner
Opening the Schar Center was no small feat. One of the few who knows best is Video Production Engineer Quintin “Q” Brenner. His role in getting the facility’s control room event-ready at the start of the academic year was one of his proudest moments.
Read MoreElon IT Decoded: Meet Cassie Lott
There’s a good chance you haven’t met Systems Administrator Cassie Lott, but odds are, she’s helped you somewhere along the way.
Read More