Information Technology to revamp service desk processing

Posted on: June 13, 2019 | By: Tarah Holland | Filed under: News
TeamDynamix mockup of website and tablet

The Office of Information Technology (IT) looks to improve customer relations and service desk operations with the launch of TeamDynamix on June 19.

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Create accessible emails with these tips

Posted on: June 11, 2019 | By: tmoree | Filed under: Tech Tips, News
Email icon with accessibility symbols

Accessible content can be used by all members of the Elon University community, including students, faculty and staff with a diverse range of hearing, movement, vision and cognitive abilities. Follow these tips for creating emails and web-based content to more effectively reach diverse audiences.

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Easily access the internet at other colleges, universities using eduroam

Posted on: May 23, 2019 | By: Tarah Holland | Filed under: News
eduroam logo

As you may have experienced, connecting to the internet while visiting other colleges and universities can be a challenge. Now, with the help of eduroam, the Office of Information Technology (IT) looks to make the process seamless for Elon faculty, staff, students and visitors.

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Explore ways Elon faculty utilize Kaltura in class, online

Posted on: May 22, 2019 | By: Tarah Holland | Filed under: Instructional Technologies, Moodle, Teaching & Learning
Illustration of online video instruction.

The use of video can be very effective in teaching. Whether for an online course or to enhance in-person instruction, video can promote active learning and keep students engaged. Elon faculty have free access to Kaltura – a video platform that allows instructors to easily create and share videos and screencasts with students.

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A closer look: New features in Moodle 3.6

Posted on: May 20, 2019 | By: Tarah Holland | Filed under: Moodle, Teaching & Learning
Preview new features of the upcoming Moodle 3.6 upgrade, which Elon will update to on Wednesday, May 29, from 3 a.m.-7 a.m.

On Wednesday, May 29, Moodle will be upgraded to version 3.6 from 3 a.m.-7 a.m. The latest upgrade offers several new features to help you customize your experience, offer feedback on assignments and identify duplicate content. This mandatory Moodle update also will refresh existing features and introduce minor look and feel changes.

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Understanding Elon’s contract management process

Posted on: May 9, 2019 | By: Tarah Holland | Filed under: Tech Tips
sample contract page with signature line and pen

When it comes to purchasing at Elon, understanding and following contract management procedures is key to a timely and seamless process.

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Moodle video series highlights key features to help calculate grades

Posted on: April 30, 2019 | By: Tarah Holland | Filed under: Moodle
Elon faculty: Need help navigating Moodle? Calculating final course grades. New video series offers guidance through key Moodle features to help you calculate grades more efficiently.

Calculating grades is a time-consuming process for many instructors, but taking advantage of key grading features in Moodle can help lessen the load.

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Elon IT Decoded: Meet Syretta Oliver

Posted on: April 16, 2019 | By: Tarah Holland | Filed under: Elon IT Decoded, News
campus technology support technician syretta oliver

Most days, Campus Technology Support Technician Syretta Oliver is trekking back-and-forth along Elon’s brick walkways to offer solutions and assistance to students, faculty and staff for a variety of technology concerns.

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Elon IT Decoded: Meet Quintin “Q” Brenner

Posted on: March 19, 2019 | By: Tarah Holland | Filed under: Elon IT Decoded, News
video production engineer quintin q brenner

Opening the Schar Center was no small feat. One of the few who knows best is Video Production Engineer Quintin “Q” Brenner. His role in getting the facility’s control room event-ready at the start of the academic year was one of his proudest moments.

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Elon IT Decoded: Meet Cassie Lott

Posted on: February 19, 2019 | By: Tarah Holland | Filed under: Elon IT Decoded, News
systems administrator cassie lott

There’s a good chance you haven’t met Systems Administrator Cassie Lott, but odds are, she’s helped you somewhere along the way.

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