SAS Visit and Presentation

Today our class visited a company by the name of SAS in Cary, North Carolina. The company SAS is the world’s leader in advanced analytics software. The company was founded by James Goodnight and Anthony J. Barr and SAS is still privately owned. The reason why the company is privately owned is because of the specific business strategy Goodnight wanted in SAS. It causes everyone to work together with a sense of mutual respect between everyone. Also the company being privately owned helps SAS keep an extremely low retention rate compared to the average of other industries. SAS employs 13,000 worldwide and the company contains around 400 offices worldwide in about 55 countries. Also SAS contains customers in 140 different countries and SAS contains more than 65,000 business, government, and university customer sites. The SAS headquarters is in Cary, North Carolina at the facility we visited.

The company SAS contains a specific mission of transforming the data that businesses collect and turn it into insights and significant data that can help a company enhance their perspective on their business. The information helps the companies identify what is working and what isn’t and make changes according to the data organized by SAS. The organized data helps companies discover new opportunities and possibilities for their company’s future. SAS will turn large amounts of data into knowledge companies need to stay cutting-edge.

SAS’s customers include every organization in the need for software analytics so they contain a wide range of customers. A few of SAS’s well known clients include; Kohl’s, Ralph Lauren, Playboy, and The Government of the United States. Specifically the United States government accounts for 17% of SAS’s revenue. SAS’s worldwide presence has allowed them to work with virtually any organization across the globe. SAS’s customers value the innovation that the company provides them with. Other aspects such as the easy usage of their programs and the happy customer support system help SAS clients stay happy. However, the most important facet of SAS that their clients value is definitely the innovation that SAS provides them. SAS brings information to companies that they didn’t even realize they had. Conclusively, SAS’s customers value the helpful technical support system with no wait and with an actual person and the solutions SAS provides for any organization.

SAS’s results are very good, the company’s revenue skyrocketed in the 1980’s. The company holds around 36.2% of the market share. Clearly, SAS is in a good position at the moment. The SAS community is so tight because of the great benefits SAS provides their employees and this helps keep the retention rate low. This low rate really helps SAS keep very loyal employees that will perform at a very high level for the company. SAS was even awarded with being one of the “Top Multi-National Corporations to Work for.”

SAS’s plan is to keep providing their customers with cutting-edge analytical software that will help the organizations innovate. The word innovation is a very important term to SAS because they believe for an organization to stay successful in today’s world they need to be able to innovate and thats what SAS provides them. Also SAS recognized that technology is starting to become more mobile, SAS is planning to create programs and apps that will help organizations present and find data in a mobile device. Since the 1980’s SAS has only grown and become more profitable I expect them to keep this up in the next 30 years as well. Overall, I thought the presentation SAS gave our class was very informative and some day I hope to work for a company that cares so much about their employees like SAS does.

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