Today we visited SAS in Cary, North Caroline. SAS is a privately held company and one of the world’s leaders in advanced analytic software. The campus in Cary has recently become the Global Headquarters, but they have over 400 offices in 55 countries, while also employing 13,000 people worldwide. Throughout the 36-year history of the company they have sustained a revenue growth every year, which is remarkable. The mission of SAS is very different from many other businesses. They strive to foster a culture based on flexibility, trust, and values. They want their employees to be approachable, customer-driven, innovative, swift and agile, and trustworthy. SAS wants meaningful work for all employees.
SAS serves more than 65,000 business, government, and university sites, in 140 countries. SAS’s customers also make up the top 90 of the top 100 companies on the 2012 Fortune Global 500 list. SAS’s customers value the innovation, easy usage of programs, and the helpful, happy customer support system, that they provide. SAS prides itself on being innovative and always having programs ready before they are actually needed, so that when a company needs it they already have it and aren’t reacting to the market. This was shown when after the Ponzi scheme, SAS already had developed anti-money laundering programs for companies to use. Their customers also value the fact that SAS leases them their products so they don’t have to pay for an upgrade of buy the new product every time SAS releases new software. SAS also has a 24/7 technical support system that is very quick and also very helpful.
SAS holds about 36.2% of the market share. This shows that they are in a stable and profitable position. SAS’s consideration for their employees has led to them ranking #1 on the top 100 corporation’s to work for in 2012. They have also recently recorded a segment to air on the Today Show. SAS’s plan is to go more mobile. The reason for this is that every year the % of desktop computers decreases while mobile devices get more and more popular. SAS also plans for the future by reinvesting 25% of their profit back into the R&D portion of the company.
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