On December 3, faculty and staff accessing their Elon email through Elon’s website were greeted with a new look and feel to their accounts. Microsoft performed an update to Office 365, Elon’s cloud-based email system. While the update was performed in the background and invisible to faculty and staff, as with all updates, there were a few bumps in the road. However, those bumps were quickly smoothed, leaving faculty and staff with a smoother and more efficient way to access email online. Continue reading
You receive a phone call supposedly from your bank. Is it really your bank or someone trying to get your information? Cybercriminals are always looking for ways to get your personal and financial information. Especially during the holiday season, be on the lookout for vishing scams. Whereas phishing attacks generally use emails to request your personal information, vishing attacks use a phone and can come in many forms. You may receive an email or text message with a phone number for you to call regarding an issue to your account. The phone number will take you to a fake automated answering system and ask for your social security number for verification or perhaps your debit account number along with your PIN. Continue reading
Teaching a course in Winter Term can be intense. Not only do you have less time to teach the class, you also have less time for the out-of-class work. Things like providing feedback and entering grades are two time-consuming aspects of any course that can become overwhelming in the condensed schedule of a Winter Term course. Below are a few ways Moodle can help with the challenge of entering grades and providing feedback to students. Continue reading
Backing up your data is one of the most important actions you can take to protect your information. Backups are extra copies of your data and they give you the ability to recover them in case your information is destroyed due to accidental deletions, hardware malfunction, lost or stolen devices, or infections from malware. If important files are not backed up and an accident happens, your information could be lost forever. On the other hand, if you do back up your information but only sporadically like once a month or once a year, you will lose a month’s or a year’s worth of updates if the files need to be recovered. Therefore when thinking about backups you should ask yourself what should you back up and how often. Continue reading
At the beginning of November, the Technology Help Desk implemented a new process for servicing user help requests received by telephone. These changes are designed to streamline processes between the user, the Help Desk, and university technicians. Ultimately, these changes will allow the Technology Help Desk to more effectively assist users, troubleshoot, and resolve problems.
Cyber Monday is the Monday after Thanksgiving and is considered the busiest day for online shopping. Finding the best deals online have become part of the holiday season. Some retailers have already started announcing their deals for Cyber Monday. Unfortunately, criminals and scammers are also looking forward to this day. Cyber criminals are hoping unsuspecting shoppers will click on their fake websites and emails loaded with enticements to take your money or even worse – your identity. Help protect your personal information and transactions by following these tips. Continue reading
With group presentations, it is always difficult to find a way to collaborate effectively on a presentation. Sending a PowerPoint over e-mail repeatedly can be a hassle, because no one will have the same draft at the same time. With a collaborative presentation, it’s important to edit in real-time in a space that works for everyone. To help with that, we have found these presentation tools that offer ways to collaborate with others more easily:
Malware is a term that combines the words ‘malicious’ and ‘software’. Malware is unwanted software installed on your computer to cause damage or steal information. Viruses and worms are both considered malware. There is another form of malware you need to be familiar with which is called ransomware.
What is ransomware?
Ransomware is installed by criminals to limit access to your computer or files until you pay them a certain amount of money. It usually generates a webpage, pop-up window or email with a message that explains your computer or files have been made inaccessible and tells how to submit payment to regain access. It is important to note these messages will appear to be from legitimate authorities or businesses such as the FBI, FedEx and UPS. Continue reading
The online presentation software Prezi has been available since 2008, but it has not had the same popularity among students and faculty members as PowerPoint has. With its zooming paths and flashy layouts, Prezi can be misinterpreted as difficult to use. However, Prezi has a variety of features that make it an approachable tool to create more visually dynamic presentations. Here are a few that may ease the experience for you: