Ben Doster
What is our Mission?
It is the mission of SAS to turn data collected in by a company into insightful information that can be used by a company to profit and grow. They have the capability to discover why a company’s current data system is not working and fix the problem with it. The main purpose of this company is to turn large amounts of data into information that businesses can actually use.
Who is Our Customer?
The Customer of SAS is any company or organization that feels as though they could better themselves by retrieving and utilizing useful data concerning their company. Organizations anywhere from the US Coast Guard to large corporations use the services of SAS in order to become more efficient by using data that concerns their company.
What Does the Customer Value?
According to our tour guide, customers of SAS value the ability of SAS to organize their data into useful groups, which could make a company more efficient and profitable. Our tour guide mentioned how many of the customers of SAS are repeats and that she believes that is due to the values of the company and how much respect they have for their employees.
What are the Results?
The results of all this are pretty clear, the company is a huge success. With a campus of 900 acres and a little under fifteen thousand employees, it is clear that their business model of treating their employees well is paying off. They are currently one of the top Big Data companies in the world with offices in countries like Singapore, Mexico, and France.
What is our Plan?
According to our tour guide, the plan for SAS in the future is to better adapt to software that works on tablets and smart phones. They said the way to grow is to see the need for something in the future and adapt to it now because otherwise, something else will be used by the time they adapt to tablets. I found this to be interesting because they are taking a proactive approach to a matter that many people simply don’t.
Overall, I really enjoyed our visit to SAS. This has a lot to do with the fact that it correlates directly to my major unlike our visits to places like Lab Corp. Even if it were not ranked the number one place to work last year, I would still enjoy working for this company.
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