Virtual Snowball Fight
Batteries - they aren't the most glamorous consumer goods on the market. Would you ever tweet about the batteries you use? Or the newest battery-power innovations? If you answered yes, you're probably in the minority on this one.
BUT, for one day in history, Rayovac trended on Twitter. It was February 1, 2011. Snowstorms blanketed cities across the country. Rayovac's marketing team and its PR agency thought fast, understanding that consumers would be home, indoors, possibly without power. So they did what anyone would do - started a snowball fight!
Rayovac started launching virtual snowballs at its followers. We all know that hitting someone with a snowball makes you a target, and Rayovac experienced this firsthand when the company saw 500 new followers and a 500% web traffic increase. Not only that, but Rayovac held a contest for followers, offering an iPod touch to a random follower that changed their profile picture to the Rayovac logo. The contest generated over 1,100 click-throughs to the link listed in the picture below, which would change follower profile pictures to the Rayovac logo.
Another idea came about within the two days of snowball fighting - Rayovac held a two-hour trivia and conversation event in which followers asked Rayovac-related questions, answered trivia questions and discussed their local weather. An iPod touch and some battery chargers were offered to participants in that event.
This is outstanding marketing, but how did it get going so quickly? For one, Rayovac has a pretty flat organizational structure. Ideas get moving quickly because there aren't a hundred levels to move through - employees share Rayovac's values and understand its mission. This allows Integrated Marketing-Communications campaigns to move seamlessly and efficiently.
Not only that, but Rayovac has "power bloggers", and connections with Mommy bloggers who promote the brand. Each of these important bloggers generated buzz about the snowball fight via their own blogs. Once word got out, it was a snowball effect (pun intended).
Twitter Round 2... Snow Party
Rayovac didn't stop their Twitter storm with their snowball fight. Over a year later, on December 20, 2012, Rayovac held another Twitter takeover, in the form of a winter-themed party. A little more tame than a snowball fight, but successful nonetheless.
Customers RSVP'd and "showed up", giving them something fun to do during a dreary, maybe even a little scary, day. Rayovac had followers participate in trivia questions, and gave out over $1,200 in prizes to trivia winners. At its peak, #rayovac landed at the third spot in the list of trending hashtags. See below for the proof!
I have to say, I think David Meerman Scott would highly approve of Rayovac's Twitter campaigns. This move gained them organic, earned publicity. A perfect inbound marketing campaign. It was interactive, viral, and memorable; not to mention highly relevant to Rayovac's brand. What better time to promote your batteries and flashlights than during a snowstorm? Not only is everyone snowed in, but many are out of power, on their smartphones, needing flashlights.
Beyond the snow
More than just major Twitter events, Rayovac is a brand that utilizes social media incredibly well. The first sentence you read in this post (assuming you started at the top) said batteries aren't the most glamorous consumer good on the market. And it's true - who wants to follow a Twitter or a Facebook page on flashlights and batteries? The answer to that, as we've already discovered, is a lot of people. That's because Rayovac provides useful information and perks such as discounts and coupons. They engage consumers and fans through contests and giveaway promotions. Rayovac has found a way to make their Pinterest board exciting. They keep freebie-lovers coming back for major sweepstakes and giveaways that can only be discovered via Pinterest.
Not only do users get to hear from Rayovac all the time, they get to interact with the brand and other enthusiasts. This is a company that ensures their customers' voices are heard and given a response.
Tying it all together
Rayovac's use of relevant content on its social media channels has brought the company immense success. It is a highly recognizable, highly favored brand, and is considered by many to be the "favorite" battery brand. The best part? All of this is free. Of course, the company spent some money on the giveaways, but that's pennies in the grand scheme of things. A few iPod touches in exchange for hundreds of new followers, thousands of free advertisers setting their picture as the Rayovac logo, and an increased platform of awareness and loyalty? Sounds like a good deal to me.
What an excellent example of inbound, content driven marketing. David Meerman Scott would be a big proponent of this; it's two campaigns that used no outbound marketing to complement its inbound media. Rayovac proved it is reliable, relatable, and a little fun, too.
References:
http://www.rayovac.com/Media/Press-Releases/Rayovac-Snow-Party-Trends-On-Twitter.aspx